Responsible Gaming

Gambling Should Be Entertainment

At 15 Loris Street Spring Vale South, we believe that gambling should be enjoyed as a form of entertainment only, not as a way to earn money or solve financial problems. Pokies and online gaming should never be relied upon as income or as a solution to financial difficulties.

Please gamble responsibly and within your means. Set a budget you can afford to lose and stick to it.

Age Verification

By accessing our site, you confirm that you are at least 18 years of age or the legal gambling age in your jurisdiction in Australia, whichever is higher. Gambling is not permitted for persons under the legal age in their state or territory.

We are committed to preventing underage gambling and comply with all Australian state and territory gaming regulations.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, problem gambling may be developing:

• Spending more time or money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or lying about the extent of gambling
• Neglecting family, work, school, or other responsibilities due to gambling
• Borrowing money or going into debt to gamble
• Feeling restless or irritable when trying to reduce or stop gambling
• Using gambling to escape problems or negative feelings
• Failed attempts to control, reduce, or stop gambling
• Gambling with increasing amounts of money to achieve the desired excitement
• Jeopardising relationships, employment, or educational opportunities

If you experience any of these warning signs, please seek help immediately.

Self-Help Tools & Features

Many gaming platforms offer responsible gaming tools to help you maintain control:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Restrict the amount of money you can lose during a gaming session
• Reality Checks: Receive regular notifications during play sessions reminding you how long you've been playing
• Session Time Limits: Set automatic session durations after which you'll be logged out
• Self-Exclusion: Temporarily or permanently exclude yourself from gambling platforms
• Account Closure: Permanently close your gaming account if needed

We encourage you to use these tools if you feel your gambling is becoming problematic.

Support Organisations

If you or someone you know needs help with problem gambling, the following organisations provide free, confidential support in Australia and internationally:

Australia

• Gambling Help Online
  Website: www.gamblinghelponline.org.au
  Free counselling and information for people with gambling concerns
• Gamblers Anonymous Australia
  Self-help support groups throughout Australia for problem gamblers

International

• GamCare (United Kingdom)
  Website: www.gamcare.org.uk
  Support for problem gamblers in the UK
• GamStop (United Kingdom)
  Website: www.gamstop.co.uk
  National self-exclusion scheme for online gambling
• Responsible Gambling Council (Canada)
  Website: www.responsiblegambling.org
  Information and resources for Canadian gamblers
• National Council on Problem Gambling (United States)
  Website: www.ncpgambling.org
  Help line and resources for problem gambling in the USA

If You Need Help

If you believe you have a problem with gambling, please reach out for help. It is never too late to seek support.

Contact Gambling Help Online today for free, confidential counselling and advice. You can also speak to your doctor, a counsellor, or contact one of the organisations listed above.

Remember: seeking help is a sign of strength, not weakness. Support is available 24/7.